Refund Policy
Our food products are perishable and cannot be taken back once delivered. If something is not right with your order, we want to put it right quickly.
We will gladly help if:
- You received the wrong product
- The product arrived damaged or tampered with
- The product is expired. You will receive a gift voucher worth 10x the product value. This is very rare, as we do not sell expired products.
What to do:
- Contact us within 24 hours of delivery on WhatsApp or call +91 88823 89284, or email contact@biteburstfoods.com or biteburstllp@gmail.com.
- Send photos or a short video of the product and its packaging.
- We reply within 1-2 business days.
Approved refunds go back to your original payment method, usually within 7-10 business days, depending on your bank.
Products that are not damaged, incorrect or expired cannot be refunded or exchanged. For products with expiry printed as MM/YY, the product is valid until the last day of that month.